Frequently Asked Questions


Stoves & Fireplaces

What kind of stove do I need?

What does the term ‘multifuel’ mean?

Do I need a chimney?

Self-fit? Can I install my own wood burning stove and chimney system?

What is a chimney liner? Do I really need one?

Do I still need to sweep a lined chimney?

How often do I need to sweep my chimney?

Is fluepipe supplied with a stove?

What kind of hearth is required?

Is it necessary to have an air vent fitted?

I have a wooden fire surround/beam – is it compatible with a stove?

How easy is a wood burning stove to light?

What kind of wood do I need?

Which material is best for a wood burning stove – steel or cast iron?

Will a stove fit in my fireplace?

Can a stove produce hot water?

What about wood tar?

My stove looks ‘tired’ – is there anything I can do?

Solar Energy

What are the financial benefits of solar energy?

What are the environmental benefits of solar energy?

How do I find out how much I pay for electricity?

What is net metering?

How does solar impact my property values?

How do solar photovoltaic (PV) panels work?

Do my solar panels produce power when the sun isn’t shining?

What happens if there is snow on solar panels?

Can I go off grid with solar panels?

Will I still receive an electric bill if I have solar panels?

Do solar panels work in a blackout?

How much will solar panel maintenance cost?

Is my roof suitable for solar panels?

What size solar energy system should I get?

Do I need to replace my roof before installing solar?

How long will my solar power system last?

What happens if I sell my solar house?

Do I need to install solar batteries with my solar power system?